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Zabka Promoted to Support Manager; Vanek Named R&D Project ManagerFebruary 25, 2015
David Zabka, who has been at Design Data since June 2006, was recently promoted to support manager. He previously served as the assistant support manager for the past two years.
"My main goal is to make certain our users receive the support and service they have come to know and expect from Design Data," said Zabka. "In addition, I would like to enhance the information provided by the support team to further educate and benefit our users."
Customers who had Zabka as their support representative may be assigned a new support rep in the future; those customers who are impacted will receive notification via email about any change.
Ryan Vanek, who was previously the manager of the support department, has taken a new position as R&D project manager. In that capacity, he will research, document and monitor new features for the development of SDS/2. Vanek will also be responsible for training users on new functionality in current releases through yearly seminars. He has been with Design Data for more than 13 years.